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Design Lead
  • Lead the design of NPS MedicineWise programs, products and new business
  • A great opportunity to collaborate with a range of stakeholders
  • Full time, maximum term contract until 30 June 2021

Our Mission

Independent, evidence-based and not-for-profit, we help people make the best decisions about medicines and other medical choices to achieve better health and economic outcomes.We provide consumers and health professionals with practical tools and information about medicines, health conditions and medical tests. Our vision is to be an innovative change leader, trusted for our objective, collaborative and evidence-based approach to medicines and other medical choices.

 What you’ll be doing

This role works closely with the Program and Service Design Manager, Medical Advisors, the business development team and others to provide health professional and consumer input to the conceptual, clinical and strategic design of NPS MedicineWise programs, products and new business.

The Program and Service Design team inputs into the early development of many NPS products and services. This includes scoping multi-faceted education and behaviour change programs in general practice and the community, facilitating the ongoing development of NPS products and services, and facilitation of new business design.

The role will work in close collaboration with a range of internal teams and various external stakeholders (such as committees) to assist in design of solutions using methods such as design thinking, implementation science and behaviour change. You will lead and contribute to various aspects of the design process, including (but not limited to) environmental analysis, project management, requirements gathering, facilitation of stakeholder input (internal and external), contract and relationship management.

What you will need

  • Tertiary qualifications in a relevant health discipline such as health promotion, public health or social sciences (or equivalent employment experience).
  • Minimum of five years experience in the development and delivery of community or health programs 
  • Information seeking and appraisal skills, including well developed information retrieval skills (database and literature searching). 
  • Experience in application of quality improvement or knowledge translation principles.
  • Demonstrated ability to design and implement behaviour change programs.
  • Demonstrated understanding and sensitivity to healthcare issues.
  • Experience in working effectively at a state or national level.
  • Sound report writing skills.
  • Superior interpersonal, written and negotiation skills.
  • Ability to work as part of a multi disciplinary team and to be self-directed.
  • Well developed initiative and ability to balance competing priorities.
  • Computer literacy in Microsoft Office and web based strategies.


  • Experience in applying design methods (e.g. human centred design, prototyping, iterative development cycles).
  • Knowledge of health promotion, social marketing principles and/or behaviour change methodologies.
  • Knowledge of general practice environment.
  • Knowledge of quality use of medicines issues.

What we offer

  • Salary packaging
  • WorkLife Balance days (available after an initial qualifying period)
  • Extra leave during Christmas and New Year
  • Flexible working arrangements
  • Training and Professional Development opportunities
  • Discounted health insurance
  • Annual flu vaccinations
  • Workplace banking program 
  • Employee assistance program

Help make Australia more medicinewise.

For a full position description which outlines the specific role requirements and to see why NPS MedicineWise is such a great place to work, please visit:

We are committed to achieving a diverse workforce and we strongly encourage applications from Aboriginal and Torres Strait Islander people for all our positions.

Contact: Jane London on (03) 9412 5521 for more information.

No agencies please.

You must be eligible to work in Australia. If you are successful for this role, you will be required to conduct pre-employment checks, including a Criminal History Check.

Job Ref: DA000155
Submitted: 23-10-2018

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